07. Getting Help
Getting Help
As questions come up during your Nanodegree program, click on the Help button on the left sidebar of your classroom. You’ll see four options, each for a separate type of support:
- Technical Mentor Help: is available on Knowledge, our expert Q&A platform, by clicking on "Mentor Help". You can search for answers to questions similar to yours or post new questions related to your project or lessons. Udacity’s expert technical mentors answer all new questions.
- Peer Chat: Join study lounge, your "virtual coffeehouse" where every Udacity student can hang — Drop in to say hello and connect with others to share insights on your Nanodegree program.
- Career Support: is available for all students and alumni including expert feedback on your application materials profiles, and lessons on “How to Network Successfully” to “Rehearsing for Interviews” and more. Click on “Career Services” to get started.
- **Udacity Support Community: **Receive peer support and find answers to your non-technical questions quickly through Udacity Support Community. Receive peer support from our global community of lifelong learners that help each other succeed by sharing their experience and expertise. Start a discussion here.
- General Account Help: This is where you can get details on non-technical issues such as 3rd party tools, billing, deadlines, and more. You can even find additional help here via. live chat. Simply click on Account Help or visit our Help Center to find answers.
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